GREYMILL

Partner Agreement

Version 1.0 · Effective from your acceptance date · Governing law: England & Wales
Plain-language summary. By joining the Greymill Partner Programme, you earn a 15% commission on payments from customers you refer, for the first 12 months of their subscription. Commissions mature 30 days after each customer payment, then pay out via Wise on the 1st and 15th of each month, subject to a £25 minimum. We can change rates with 30 days' notice; you can leave at any time. The full terms below are what apply.
Contents
1. Parties 2. Definitions 3. Commission terms 4. Maturation, refunds and clawbacks 5. Payouts 6. Currency and exchange 7. Tax and independent contractor status 8. Promotional conduct (no spam) 9. Self-referral and prohibited referrals 10. Data protection 11. Use of Greymill brand 12. Confidentiality 13. Disclaimers and liability 14. Indemnification 15. Termination 16. Changes to this agreement 17. Disputes and governing law 18. General

1. Parties

This agreement is between Greymill Limited, a company registered in England & Wales (the "Company", "we", "us", "our"), and you (the "Partner"), the individual or entity who has clicked to accept these terms.

You confirm that you are at least 18 years of age (or the age of majority where you reside) and have the legal capacity to enter into this agreement. If you are accepting on behalf of a company, you confirm you have authority to bind that company.

2. Definitions

3. Commission terms

3.1 Default rate

You earn a 15% commission on each Charge from each Referred Customer. The commission applies to the net (excluding tax) amount of the Charge.

3.2 Custom rates

We may offer you a different rate (higher or lower) by written agreement. A custom rate is recorded in our system and applies to all Charges from the date of agreement forward. Past commissions are not retroactively adjusted when a rate changes.

3.3 Commission window

You earn commission on a Referred Customer's Charges for the first 12 calendar months from their signup. After that 12-month period, no further commissions accrue from that customer, regardless of their continued subscription.

3.4 No commission on free trials

You earn commission only on actual successful Charges. Free trials, unpaid usage, or comped accounts do not generate commission.

4. Maturation, refunds and clawbacks

4.1 Maturation period

Each Commission accrues in a "pending" state for 30 days from the corresponding Charge. After 30 days, if the Charge has not been refunded, the Commission becomes "matured" and is eligible for the next Payout.

4.2 Refund clawbacks

If a Referred Customer is refunded (in whole or in part), the corresponding Commission is reversed:

Clawbacks apply regardless of how long after the original Charge the refund occurs.

4.3 Voids and disputes

We reserve the right to void or reverse any Commission entry where we have a reasonable belief that the underlying Charge or referral was fraudulent, in breach of this agreement, or otherwise improper. Affected entries will be visible to you in your ledger with a note indicating the reason.

5. Payouts

5.1 Schedule

We aim to make Payouts on or around the 1st and 15th of each calendar month ("bi-weekly"). The exact day may shift by a few business days for weekends, public holidays, or operational reasons. You will be notified by email when your Payout is sent.

5.2 Minimum

The minimum Payout amount is £25 (or the equivalent in your payout currency: $32 USD or €30 EUR). If your matured balance is below the minimum on a given Payout date, the balance carries forward to the next eligible Payout.

5.3 Method

Payouts are sent via Wise (formerly TransferWise) using the bank details you provide. We bear the cost of sending the Payout up to standard Wise fees; any third-party fees imposed by your receiving bank are your responsibility.

5.4 Bank details

You must provide accurate, current bank details before any Payout can be made. Bank details are encrypted at rest using AES-256-GCM and decrypted only at the point of generating the Payout file. We are not liable for funds sent to incorrect details that you have provided.

5.5 Failed payouts

If a Payout fails (for example, because of incorrect bank details), the matured Commissions revert to your balance and are eligible for the next Payout once you have corrected your details. Repeated failures may result in pause of your account under Section 15.

6. Currency and exchange

Commissions are recorded in your nominated payout currency (GBP, USD, or EUR). Where a Referred Customer pays in a different currency, we convert the Commission at the exchange rate in effect at the time of accrual, using rates from the European Central Bank (via frankfurter.app). The exchange rate used is recorded immutably in your ledger.

You may change your payout currency at any time. Future Commissions will accrue in the new currency. Past Commissions remain in their original currency unless we agree otherwise in writing.

7. Tax and independent contractor status

7.1 Independent contractor

You are an independent contractor. This agreement does not create an employer-employee, partnership, joint venture, agency, or franchise relationship. You have no authority to bind the Company.

7.2 Your tax obligations

You are solely responsible for declaring and paying all taxes (income tax, VAT, sales tax, GST, etc.) due on Commissions in your tax jurisdiction. We do not withhold tax on your behalf except where legally required.

7.3 US partners

If you are a US person, we may require a completed IRS Form W-9 (or W-8BEN for non-US persons paid in USD) before paying out. We may report Commissions to the IRS on Form 1099-NEC where Payouts in a tax year exceed the applicable reporting threshold.

7.4 EU partners

If you are VAT-registered in an EU member state, you must invoice the Company for your Commissions, applying VAT according to the place-of-supply rules. We will provide the data needed to issue an invoice.

8. Promotional conduct (no spam)

You may promote Greymill in any honest, lawful manner. You must not:

Breach of this section is grounds for immediate account pause, void of all unpaid Commissions, and termination under Section 15.

9. Self-referral and prohibited referrals

You may not refer yourself, your own businesses, accounts you control, or accounts where you are the beneficial decision-maker. Specifically prohibited: signing up for Greymill using your own referral link, or using a different email to circumvent the self-referral check.

Where we detect (now or later) that a referral was a self-referral, the Commission is voided. Repeated breach is grounds for termination under Section 15 and forfeiture of all unpaid Commissions.

10. Data protection

We process your personal data (name, email, bank details, tax info, payout history) in accordance with our Privacy Policy and applicable data-protection law (UK GDPR, EU GDPR, and US state laws as applicable). We are the data controller for partner data. You have the rights granted by applicable law, including access, rectification, erasure, and portability.

You will not export, copy, or share Greymill customer data accessed through your referrals. Anonymised aggregate counts (e.g. "12 active referrals") shown in your dashboard may be used for your own marketing.

11. Use of Greymill brand

We grant you a non-exclusive, non-transferable, revocable licence to use the Greymill name, logo, and product screenshots solely for the purpose of promoting Greymill in accordance with this agreement and our brand guidelines (available on request). The licence terminates automatically when this agreement ends. We retain all rights, title and interest in the Greymill marks.

12. Confidentiality

You may receive confidential information about the Company (e.g. unreleased features, internal pricing, customer details, business plans). You will keep this information confidential, use it only for the purpose of this agreement, and not disclose it without our prior written consent. Confidentiality survives termination of this agreement for 3 years.

13. Disclaimers and liability

To the maximum extent permitted by law:

14. Indemnification

You will indemnify, defend, and hold harmless the Company, its officers, employees, and agents from and against any third-party claim, demand, loss, or expense (including reasonable legal fees) arising out of: (i) your breach of this agreement; (ii) your promotional conduct including any spam, misrepresentation, or unauthorised use of brand; (iii) your tax obligations.

15. Termination

15.1 By either party

Either party may terminate this agreement at any time, for any reason, by notice via email to the address registered on your account.

15.2 Immediate termination by us

We may terminate immediately, without notice, if you breach Section 8 (conduct), Section 9 (self-referral), Section 12 (confidentiality), or commit fraud, misrepresentation, or other material breach.

15.3 Pause vs termination

We may pause your account (suspending new Commission accrual) pending investigation of a suspected breach. While paused, existing matured Commissions remain payable; pending Commissions continue to mature normally unless and until they are voided.

15.4 Final payout on termination

On termination by either party for reasons other than breach: any matured Commissions above the minimum Payout threshold will be paid out in the next regular Payout cycle. Pending Commissions will mature on their normal schedule and pay out then.

On termination by us for breach: all unpaid Commissions (pending and matured) are forfeited.

15.5 Survival

Sections 7 (tax), 10 (data protection), 12 (confidentiality), 13 (liability), 14 (indemnification), and 17 (disputes) survive termination.

16. Changes to this agreement

We may modify this agreement by giving you at least 30 days' notice via email. Continued participation in the Programme after the effective date of the change constitutes acceptance. If you do not accept a change, you may terminate this agreement under Section 15 before the effective date; on termination, any matured Commissions will be paid out per Section 15.4.

Notwithstanding the foregoing, we may make minor non-material changes (typo corrections, contact-detail updates) without prior notice.

17. Disputes and governing law

17.1 Governing law

This agreement is governed by and construed in accordance with the laws of England and Wales, without regard to its conflict-of-laws principles.

17.2 Jurisdiction (UK and EU partners)

If you reside in the UK or the European Union, the courts of England and Wales have exclusive jurisdiction to settle any dispute arising under or in connection with this agreement, subject to your right (if applicable) to bring proceedings in your country of residence under any non-derogable consumer protection law.

17.3 Arbitration (US partners)

If you reside in the United States, you and the Company agree that any dispute arising under or in connection with this agreement will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration will take place in London, England, or at a mutually-agreed remote location, and judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this clause.

17.4 No class actions

You and the Company agree that disputes will be brought only in an individual capacity, not as a plaintiff or class member in any purported class or representative proceeding.

17.5 Informal resolution

Before initiating arbitration or court proceedings, you agree to first contact us at partners@greymill.ai and attempt in good faith to resolve the dispute informally for at least 30 days.

18. General

18.1 Entire agreement

This agreement (together with our Privacy Policy and any custom rate schedule we have agreed in writing) is the entire agreement between you and the Company concerning the Partner Programme, and supersedes any prior agreement on the same subject.

18.2 Severability

If any provision of this agreement is held to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force.

18.3 No waiver

A failure or delay by either party in exercising any right under this agreement does not constitute a waiver of that right.

18.4 Assignment

You may not assign or transfer this agreement without our prior written consent. We may assign this agreement on notice to you, including in connection with a merger, acquisition, or sale of business.

18.5 Notices

Notices to you will be sent to the email address on your partner account. Notices to us must be sent to partners@greymill.ai.

18.6 Force majeure

Neither party is liable for failure or delay caused by circumstances beyond reasonable control (acts of God, war, pandemic, network or banking infrastructure failure, government action), provided that party uses reasonable efforts to mitigate.