Say what you want back

Example conversations with Writing

No output named

You

Tell me about late payment.

Writing

Late payment is a common problem for small businesses. Options generally include sending a reminder, applying interest where your terms allow, escalating to a formal demand, and ultimately legal action. It is usually best to start politely and escalate gradually...

Now you have to write the email yourself anyway.

Output named

You

Draft the email I should send about this unpaid invoice. Firm, but I want to keep the client.

Writing

Subject: Invoice 1042, now three weeks overdue

Hi Sarah,

I hope the new kitchen is working out well.

Invoice 1042 for £2,340 was due on 14 August and is still showing as unpaid. I am sure it is an oversight rather than anything else.

Could you let me know when I can expect it, or tell me if there is something on your end I can help resolve?

Thanks,
Dave

I have kept it warm because you want the relationship. Want a firmer version to hold in reserve?

Four extra words, and you got the thing instead of an essay about the thing.

Play this demo in the Academy

AvoidTell me about late payment.

Do this insteadDraft the email I should send about this unpaid invoice. Firm, but I want to keep the client.

One gives you an explanation you still have to act on. The other gives you the email.

Openers that work

Draft the email I would send
Give me three options with the trade-off on each
Just the number, then show your working underneath
Turn this into a checklist I can hand to my team
Rewrite this so it is half the length

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Say what you want back

Openers that work

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