AvoidHoping happy customers mention you to someone.
Do this insteadSaying, on the day you finish, that most of your work comes from recommendations and you would appreciate one.
People are willing. They just do not think of it unprompted.
Example conversation with Writing
You
Write me something to send the day after a job asking for a review.
Writing
Hi Sarah,
Hope the new bathroom is settling in well.
Most of my work comes from people recommending me, so if you have two minutes to leave a review it genuinely makes a difference. Link below.
And if anyone you know needs the same doing, I would be glad to help them.
Thanks again,
Dave
[review link]
Send it the day after, not a week later. The gap is when goodwill fades.
Hope the new bathroom is settling in well.
Most of my work comes from people recommending me, so if you have two minutes to leave a review it genuinely makes a difference. Link below.
And if anyone you know needs the same doing, I would be glad to help them.
Thanks again,
Dave
[review link]
Send it the day after, not a week later. The gap is when goodwill fades.
Short, honest, and it names why you are asking.
Paste this to LUKE
Write me a short, natural message I can send to a customer the day after I finish a job, asking for a review or a referral without sounding desperate.
Try it on your business
Every lesson ends with a question to hand to a Greymill specialist, who answers with what it knows about your business.
More in Getting more enquiries
- Where your customers actually come fromMost owners are wrong about this, and it costs them the marketing budget.Read the lesson
- Testing one channel properlyThree half-hearted channels beat none, but one done properly beats all three.Read the lesson
- Being findable locallyFor most local businesses this is worth more than any advertising.Read the lesson