Length and style

Greymill AcademyEngines, length and depth2 min read

The short answer

Two settings decide whether you get four lines or four pages.

The takeaway. Sit on balanced. Turn it up for the one answer a week you actually need in full.

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Length caps how much gets written. Style sets the register. They stack, so both on maximum produces very long answers.

Example conversations with Writing

Long and detailed

You
Write me a follow-up for a customer who has not replied to a quote.
Writing
Before drafting, it is worth considering the psychology of follow-up communication. Research suggests that most non-responses are the result of competing priorities rather than disinterest, and that a well-timed follow-up can significantly improve conversion rates without damaging the relationship.

There are several approaches available to you, each with different implications for tone and urgency...

Option one: the soft check-in. This approach assumes good faith and simply reopens the conversation...

All true. You wanted an email and you got a seminar.

Brief and concise

You
Write me a follow-up for a customer who has not replied to a quote.
Writing
Hi Mark,

Just checking you got the quote for the loft conversion, sent Tuesday.

Any questions, or anything you want adjusted, happy to talk it through.

Thanks,
Dan

Want a firmer one for a week from now?

Same engine, same specialist. Only the length setting changed.

Play this demo in the Academy

  • Brief and concise, when you are firing off ten quick questions
  • Balanced, for normal use, which is where most people should sit
  • Long and detailed, when you want something you can send to a client
AvoidLeaving length on maximum permanently and skim-reading everything.
Do this insteadSitting on balanced, turning it up only when you need the full thing.

A long answer you skim is worse than a short one you read.

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