Winning more domestic rounds and council grounds contracts, and pricing the staff who come with a re-tender

Greymill AcademyUK5 min readReviewed Oct 202640 primary sourcesUS version

The short answer

Domestic rounds grow street by street on honest reviews, public and housing grounds work is won on paperwork as much as price, and a re-tender can hand you the outgoing contractor's staff.

The takeaway. Grow rounds street by street and ask every happy client for a review; for tenders, register on Find a Tender and price transferring staff on their actual terms.

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Written for gardeners and garden maintenance rounds, landscapers, grounds maintenance contractors, tree surgeons and arborists, lawn treatment, fencing and paving firms, including winter hedge, tree and gritting work, in England, Wales, Scotland and Northern Ireland.

The short version

  1. Grow your rounds street by street.Market around the rounds you already run and ask every happy client for a review. Never offer a discount for a good one.
  2. Register on Find a Tender.Watch for public tender notices there. Councils score method, social value and carbon as well as price, so the written answers matter.
  3. Price transferring staff on their actual terms.Before you price, ask for the employee liability information and an indemnity. Never assume you can change their terms because of the transfer.

Domestic rounds and grounds contracts are won in different ways: rounds through happy clients and their reviews, grounds work through the tenders and frameworks that managing agents, housing associations, schools, councils and developers run, where the paperwork counts as much as the price.

Domestic rounds and reviews

Domestic work grows street by street: a Google Business Profile with photos and service areas, and marketing around the rounds you already run, because route density matters more than reach. Since 6 April 2025 the Digital Markets, Competition and Consumers Act 2024 has banned fake reviews, buying or incentivising reviews that are not flagged as such, and hiding bad ones, and the Competition and Markets Authority can fine directly. Ask every happy client for a review, and never offer a discount for a good one. As of Oct 2026.

AvoidAnswering a 'wrecked my lawn' review by arguing, or by posting photos of the client's house to prove the point.
Do this insteadReplying once, factually: point to the written recovery warning and the aftercare, offer a revisit, and leave out the client's name, address and photos.

For example, after a £680 scarification with a written 3-week recovery warning, that warning is your evidence. The client's address is personal data, and photos of their house need their written consent before you post them.

Where the tender notices are

The rule

New public tenders run under the Procurement Act 2023

Since 24 February 2025 the Procurement Act 2023 governs new public procurements. Register on the Central Digital Platform (Find a Tender) and watch for notices there. As of Oct 2026.

Procurement Act 2023

Councils score social value, carbon and method as well as price, so the written answers matter as much as the pricing schedule. Read each tender's own rules before you start writing.

What a tender return needs

  • A method statement.
  • A staffing plan, with your assumptions about any staff transferring to you.
  • Insurance certificates, with public liability at least the tender's per-occurrence minimum.
  • Risk assessments.
  • Spray certificates for everyone who will spray.
  • Carbon and social value answers.
  • A pricing schedule by item.

Accreditation shortens prequalification: BALI membership and accreditation, the Arboricultural Association Approved Contractor scheme for tree work, and safety schemes such as CHAS or SafeContractor. Insurers and councils both ask for them. Council and highways contracts also ask for street works tickets: street works need an accredited supervisor and operative on site, and high-speed roads need Chapter 8 traffic management.

Read the specification for chemicals and frequency. Many councils and housing associations now specify no glyphosate or reduced spraying, so price the extra hand weeding. Price the given frequency or output specification with your assumptions written down.

The staff who come with a re-tender

A grounds maintenance re-tender can be a service provision change under TUPE where the conditions are met, including an organised grouping of staff principally dedicated to that client's work. Do not assume a transfer, or no transfer, from the contract's label.

The rule

Employee liability information

Employee liability information is due at least 28 days before the transfer. Price the transferring staff's actual pay, holiday and pension, and never assume you can change their terms because of the transfer. As of Oct 2026.

TUPE 2006 regs 3 and 11

AvoidPricing a council grounds contract on your own crew's rates when the outgoing contractor has 6 staff who could transfer to you.
Do this insteadAsking for the employee liability information and an indemnity before you price, and pricing those staff on their actual pay, holiday and pension.

You cannot assume you can change their terms because of the transfer, so your price has to carry the terms they already have.

Say 'fully insured, registered waste carrier, certified sprayers' in a tender, a quote or on your website only when each is true of your business today: Part 4 of the Digital Markets, Competition and Consumers Act 2024 bans misleading claims.

Asked in Greymill

Example question and answer from Sales & Quotes
You
Pricing a council grounds contract on my lads' pay of £13 an hour. The outgoing contractor has 6 full-time staff on it, 40 hours a week, and I hear they're on about £15. That's their problem, not mine, right?
Sales & Quotes
It could be yours: those 6 may transfer to you on their current terms.

The catch: under TUPE, the rules that can move staff with a contract, a re-tender can count as a transfer where the conditions are met, including a team mainly dedicated to that council's work. Do not assume either way from the contract's label.

If they are on £15: £2 an hour more than yours
Over a year: 6 staff x £2 x 40 hours x 52 paid weeks = about £24,960 more in pay than you priced

Before you price:
Ask for the employee liability information (the formal details on those staff) and an indemnity.
Price them on their actual pay, holiday and pension, with your transfer assumptions in the staffing plan.
Never assume you can change their terms because of the transfer.

I can draft your questions for the council. GRACE can then check the staff terms with you.

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Ask it about your own business

Paste this into Greymill with your own figures, and Sales & Quotes works it through for your business.

Your question

I run a landscaping or gardening business in the UK. I want to tender for [council, housing association or managing agent] grounds maintenance worth about [value] a year, and to grow my domestic rounds around [towns or streets]. We hold [accreditations, certificates and insurance limits] and have [number] staff. Tell me what is missing for the tender return, draft the method statement and social value answers from [details of how we work], list what to ask the client about staff who may transfer, and draft a review request for happy domestic clients.

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Sources

The primary sources behind this lesson, checked Oct 2026.

  1. Sch 20 para 13 (Winning work, growth and exit)
  2. Commencement (Winning work, growth and exit)
  3. Eligibility (Winning work, growth and exit)
  4. s.211(3) (Who must sign off and deliverables in house style)
  5. regs 31 and 36(6) (Who must sign off and deliverables in house style)
  6. www.legislation.gov.uk (Who must sign off and deliverables in house style)
  7. When you must register (Who must sign off and deliverables in house style)
  8. Waste duty of care code of practice, records (Who must sign off and deliverables in house style)
  9. Art 67(1) (Who must sign off and deliverables in house style)
  10. Part 1 ss.9, 10, 49 to 56, 62 (Contracts, consumers and grounds maintenance terms)
  11. s.105(1)(e) (Contracts, consumers and grounds maintenance terms)
  12. s.106 (Contracts, consumers and grounds maintenance terms)
  13. regs 3(1)(b), 3(2A), 3(3) and 11(6); organised grouping principally carrying out the client's activities and remaining conditions (Contracts, consumers and grounds maintenance terms)
  14. para 3 (Contracts, consumers and grounds maintenance terms)
  15. s.113 (Contract red flags)
  16. reg 11(6) (Hard cases: money, contracts and PEOPLE)
  17. WTR 1998 regs 13(9)(b), 14, 15B, 16A (Hard cases: money, contracts and PEOPLE)
  18. WTR 1998 regs 15B (12.07% of hours worked, leave years beginning on or after 1 April 2024) and 16A (optional rolled-up pay at 12.07%) (Hard cases: money, contracts and PEOPLE)
  19. WTR 1998 reg 16 (reference period) (Hard cases: money, contracts and PEOPLE)
  20. 2025 Act s. 48; SI 2026/683 reg. 2 (Hard cases: money, contracts and PEOPLE)
  21. reg 8(1) (no use of a professional product without a specified certificate or supervision); reg 9(5) concerns purchase for use (Pesticides, invasive plants, waste, fuel and towing: the rules for the work)
  22. Pesticide application units (Pesticides, invasive plants, waste, fuel and towing: the rules for the work)
  23. Form AqHerb01 and guidance (Pesticides, invasive plants, waste, fuel and towing: the rules for the work)
  24. Herbicide guidance (Aug 2016) (Pesticides, invasive plants, waste, fuel and towing: the rules for the work)
  25. NAP 2025 (Pesticides, invasive plants, waste, fuel and towing: the rules for the work)
  26. ss.2, 3 (Health and safety: chainsaws, vibration, roads and buried services)
  27. reg 3(6) (Health and safety: chainsaws, vibration, roads and buried services)
  28. reg 9 (Health and safety: chainsaws, vibration, roads and buried services)
  29. Chainsaw and tree climbing units (Health and safety: chainsaws, vibration, roads and buried services)
  30. Tree work guidance; AFAG leaflets (Health and safety: chainsaws, vibration, roads and buried services)
  31. reg 9(3) (Health and safety: chainsaws, vibration, roads and buried services)
  32. ELCI Act 1969 s.5; Regulations 1998 regs 3, 5 (Insurance and risk)
  33. CPA Model Conditions for the Hiring of Plant, cl. 8 and 13 (Insurance and risk)
  34. s.3 (Insurance and risk)
  35. BS 3998:2010 and BS 5837:2012 forewords (status of recommendations) (Read the user, law by nation and adjacent regimes)
  36. ss.198, 210, 211; Sch 7A (Read the user, law by nation and adjacent regimes)
  37. s.9 (Read the user, law by nation and adjacent regimes)
  38. PPW chapter 6, net benefit for biodiversity (Read the user, law by nation and adjacent regimes)
  39. Part 4 (felling), ss.21 to 37, including s.23 (offence of unauthorised felling) and ss.25 to 27 (felling permission) (Read the user, law by nation and adjacent regimes)
  40. Herbicide and pesticide use near water (Read the user, law by nation and adjacent regimes)

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