Working out what to charge

Greymill AcademyPricing and profit3 min read

The short answer

Not what competitors charge. What covers your costs and leaves a margin.

The takeaway. Start from your costs and the hours it really takes, then check the market. Never the other way round.

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  1. Add up what the job actually costs you.Materials, labour at a real hourly rate, and the travel and admin nobody counts.
  2. Add your margin on top.Not a guess. A number you have chosen and can defend.
  3. Then look at the market.If you are miles above it, you have a positioning problem, not a pricing one.
Example conversation with Cash & Profit
You
Quoting a bathroom refit. 5 days, 2 engineers on £280 a day, materials about £1,400, an hour each way travel. I was going to say £4,500. Is that right?
Cash & Profit
No, and it is closer than most people get, which makes it worse.

Your real cost:
Labour: 5 days times 2 engineers times £280 equals £2,800
Materials: £1,400
Travel: 10 hours of paid time you have not counted, about £350
Quoting and admin: roughly £200 on a job this size
Total cost: £4,750

At £4,500 you are paying £250 for the privilege of doing the work.

At a 30 percent margin you need £6,200. At 25 percent, £5,900.

The travel is what caught you. It always is.

The number you would have quoted was below cost, and travel was the reason.

Play this demo in the Academy

AvoidCharging what the competitor down the road charges.
Do this insteadKnowing this job costs you 420 in real terms, so 620 gives you the margin you need, and understanding why the cheaper competitor can go lower.

Copying a price copies someone else's cost base, which you cannot see.

Paste this to MAYA

I am quoting a job. Here is what goes into it: [materials, hours, travel]. Here is what I was thinking of charging: [amount]. Work out my real margin and tell me whether that price is sensible.

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