The main contractor has knocked thousands off my application without a proper notice

Greymill AcademyUK6 min readReviewed Oct 202635 primary sourcesUS version

The short answer

On a construction contract a deduction needs a valid pay less notice served in time. Without one, the notified sum is due in full, and you have suspension, interest and adjudication behind you.

The takeaway. No valid pay less notice by the deadline means the notified sum is due in full. Demand it in writing, then suspend on notice or adjudicate.

Play the interactive lesson

Written for general builders, groundworkers, carpenters and joiners, roofers, plasterers, bricklayers and kitchen and bathroom fitters in the UK, from one-van firms to small main contractors.

The short version

  1. Work out the payment dates when you apply.Due date, pay less deadline and final date, from the contract or the Scheme. Once money is late, the pay less deadline has passed.
  2. Demand the full notified sum in writing.No valid pay less notice by the deadline means no deduction. Cite section 111 and claim interest.
  3. Suspend on notice, or adjudicate.If still unpaid after the final date, give written notice of intention to suspend first. Adjudication is open at any time.

Say you apply for £48,000, receive no payment notice, and get paid £35,500, with a note about a contra charge. Or nothing arrives because the main contractor says it has not been paid itself. On a business-to-business construction contract you have more than a chasing letter, but every step runs on dates, so work them out first.

The rule

The payment notice timetable

The payer gives a payment notice within 5 days of the due date, saying the sum it considers due and how it is calculated: that is the notified sum. If no payment notice is given, an application you made as the contract allows before that deadline, stating the sum and its basis, counts as your notice and sets the notified sum; otherwise you can serve your own notice of the sum due and its basis, and the final date moves back by as many days as your notice came after the payer's deadline. To pay less than the notified sum the payer must serve a pay less notice, with the sum and the basis, by the contract's deadline: under the Scheme, not later than 7 days before the final date for payment, which falls 17 days after the due date. One day late and the notified sum is due in full. Set-off and contra charges need a valid pay less notice too. As of Oct 2026.

HGCRA 1996 ss.110A, 110B and 111; the Scheme for Construction Contracts

A contra charge with no valid pay less notice (indicative)
Paid by the main contractor£35,500
Contra charge deducted with no valid pay less notice£12,500
Notified sum due in full£48,000

No payment notice was served, and your application stated the sum and its basis as the subcontract allows, so £48,000 is the notified sum. Write at once demanding the £12,500 balance. If it is still unpaid after the final date, give notice of intention to suspend.

  1. Work out the dates.The due date, the payment notice deadline, the pay less deadline and the final date, from the contract or from the Scheme where it applies. A pay less notice served after the pay less deadline is ineffective, even by one day. Under the Scheme that deadline is 7 days before the final date, not the final date itself.
  2. Demand the full notified sum in writing.Cite section 111, and claim interest from the day after the final date at the contract rate, or under the Late Payment of Commercial Debts Act.
  3. Give notice before suspending.If the sum is still unpaid after the final date, serve a notice of intention to suspend stating the grounds, the final date that passed and the work affected. Wait at least 7 full days counted from the day after service: a notice served on day 0 allows suspension from day 8.
  4. Adjudicate.Adjudication is available at any time on a construction contract and runs to a 28-day timetable. It does not need the pre-action protocol. A construction solicitor or claims consultant should sign off the notice and referral.
The rule

Pay now, argue the true value later

A payer that missed its notice cannot hold the money while it runs its own true-value adjudication. It must pay the notified sum first, then adjudicate the true value.

Grove Developments v S&T [2018] EWCA Civ 2448

Interest adds up. On the unpaid £12,500 in the example, where the contract sets no rate of its own, interest at 11.75% a year is about £4.02 a day from the day after the final date, plus fixed compensation under the Late Payment of Commercial Debts Act. As of Oct 2026.

AvoidAccepting the contra charge because the main contractor says it is fair.
Do this insteadWriting the same day to demand the full notified sum, because no valid pay less notice was served.

Without a valid notice the deduction is not allowed, however strong the contractor thinks its case is. It can argue the true value later, after paying.

Pay-when-paid, retention and insolvency

  • A clause paying you only once the main contractor is paid is ineffective outside the insolvency exception. Use the Scheme timetable and claim interest.
  • Retention held past its release date on finished work is a debt: send each job's statement and a demand with interest, and adjudicate if it is ignored.
  • If the main contractor goes into administration, do not assume you can stop work. Check the subcontract, any moratorium and whether a suspension right has already arisen, and take insolvency advice first. Secure unfixed goods where your title clause works, prove the debt and reconcile CIS.
  • Working past a letter of intent cap with no signed contract: stop at the cap until you have written authority, and take legal advice.

If the client is a homeowner

None of the Construction Act steps apply to a homeowner's work on their own home. Fix any genuine snags in writing, price the disputed items separately, then send a letter before claim under the Pre-Action Protocol for Debt Claims (the client gets 30 days to reply) and use the small claims track for claims up to £10,000 in England and Wales. If they threaten a bad review, reply factually and without their personal details. As of Oct 2026.

Work out the payment dates the day you send each application, not the day the money fails to arrive. By then the pay less deadline has already passed, and the first thing you need to know is whether it was met.

Asked in Greymill

Example question and answer from Contracts & Disputes
You
Applied for £48,000 on a subcontract. Main contractor paid £35,500 and emailed to say the other £12,500 is a contra charge for delays. I've seen no payment notice or pay less notice. They say it's fair, argue it later. Do I just accept it?
Contracts & Disputes
Don't accept it. If no valid pay less notice was served in time, the full £48,000 is due.

With no payment notice, your application sets the notified sum if it stated the sum and its basis as the subcontract allows. Any deduction, contra charges included, needs a pay less notice stating the sum and the basis, served by the contract's deadline.

Under the Scheme (the default payment rules), that is no later than 7 days before the final date for payment (As of Oct 2026). One day late and it does not count.

Check that email's date and wording.

They can argue the true value later, but they pay first.

1. Today: demand the £12,500 in writing, citing section 111, with interest from the day after the final date.
2. Still unpaid after the final date: serve notice of intention to suspend, then wait at least 7 full days.
3. Or adjudicate: open at any time, on a 28-day timetable.

Have a construction solicitor or claims consultant check any suspension notice or referral.

Want the demand letter drafted?

Play this demo in the Academy

Ask it about your own business

Paste this into Greymill with your own figures, and Contracts & Disputes works it through for your business.

Your question

I run a construction or building business in the UK. On [job], for [main contractor], I applied for [amount] on [date]. The contract is [JCT, NEC, bespoke, or none signed] and its payment terms are [paste them]. I received [a payment notice, a pay less notice, or nothing] on [date] and was paid [amount] on [date]. Work out the payment dates, tell me whether the deduction is valid, and draft the letter, the notice of intention to suspend or the adjudication steps I should take next.

Start free trialHow it works7 days free with every specialist. No card needed.

More for construction and building in the UK

Open the interactive lesson · Every construction and building lesson · What Greymill knows about the trade

Sources

The primary sources behind this lesson, checked Oct 2026.

  1. s.111; Grove [2018] EWCA Civ 2448; s.112; Late Payment Act s.5A (Hard cases: payment, contracts and defects)
  2. ss.130, 135; Limitation Act s.4B (Hard cases: payment, contracts and defects)
  3. Small claims track (Hard cases: payment, contracts and defects)
  4. regs 19, 31, 36 (Hard cases: payment, contracts and defects)
  5. s.108(2)(a) (Hard cases: payment, contracts and defects)
  6. s.113 (Hard cases: payment, contracts and defects)
  7. regs 31 and 36(6) (Who must sign off: time-critical steps first)
  8. regs 4, 5 and Sch 1 (Who must sign off: time-critical steps first)
  9. ss.5, 8, 4B (Who must sign off: time-critical steps first)
  10. How to get approval (Who must sign off: time-critical steps first)
  11. Control of Asbestos Regulations 2012 reg 8 (Who must sign off: time-critical steps first)
  12. regs 10, 13, Sch 2 and 3 (Deliverables in house style)
  13. s.110A(1) (Deliverables in house style)
  14. s.112(2) (Deliverables in house style)
  15. paras 8.1, 8.5, 10.1 (Deliverables in house style)
  16. paras 3.1, 4 (Deliverables in house style)
  17. JCT 2024 Edition launch (Contract forms, RETENTIONS, insolvency and disputes)
  18. NEC4 ECC (Contract forms, RETENTIONS, insolvency and disputes)
  19. Cavendish Square Holding v Makdessi; ParkingEye v Beavis [2015] UKSC 67, para 32 (Contract forms, RETENTIONS, insolvency and disputes)
  20. Triple Point Technology v PTT [2021] UKSC 29 (Contract forms, RETENTIONS, insolvency and disputes)
  21. MT Hojgaard v E.ON [2017] UKSC 59 (Contract forms, RETENTIONS, insolvency and disputes)
  22. Monthly returns; paying (The calendar: CIS, payment notices, VAT, PAYE and self assessment)
  23. Deadlines (The calendar: CIS, payment notices, VAT, PAYE and self assessment)
  24. End of year (The calendar: CIS, payment notices, VAT, PAYE and self assessment)
  25. Deadlines (The calendar: CIS, payment notices, VAT, PAYE and self assessment)
  26. Chancellor letter of 31 July 2026 (The calendar: CIS, payment notices, VAT, PAYE and self assessment)
  27. CIS 340 sections 4.5 and 4.18 (The calendar: CIS, payment notices, VAT, PAYE and self assessment)
  28. regs 2 and 12; Sch 7 para 2 (Pitfalls that embarrass the product)
  29. s.106(1)(a) (Pitfalls that embarrass the product)
  30. s.61 (Pitfalls that embarrass the product)
  31. Commencement and the Central Digital Platform (Pitfalls that embarrass the product)
  32. Autoclenz v Belcher [2011] UKSC 41; Ready Mixed Concrete [1968] 2 QB 497 (Pitfalls that embarrass the product)
  33. [2018] EWCA Civ 2448 (Pitfalls that embarrass the product)
  34. s.108A (Contract red flags)
  35. s.8 (Contract red flags)

Ready to try Greymill?

Sixteen specialists who already know your trade and your country, sharing one memory of your business.

7 days free with every specialist. No card needed.

Continue with GoogleTry the demo, no sign-up