When to ask LEO
- Someone has sent you a contract and you do not want to sign blind.
- A client will not pay and you want to know your options.
- You need terms and conditions that actually protect you.
What owners ask LEO
- A client is refusing to pay a 4,800 invoice. Walk me through my options in order of cost and likely outcome.
- I am about to sign this contract. Tell me what is unusual in it and what I should push back on.
- Draft terms and conditions for my business that actually protect me on late payment.
Quick asks in the app
- Draft me an NDA
- Check a contract before I sign
- Write my terms and conditions
Not for LEO: Regulatory compliance and data protection. That is IVY.
Works alongside
- IVY, Rules & LicensingLicensing, inspections, safety and data rules, and the dates you must not miss.Meet IVY
- MAYA, Cash & ProfitCash, profit, prices and forecasts: whether the numbers work.Meet MAYA
Guides for this work
- How to chase an unpaid invoice in the UKRemind, set a deadline, send a letter before action, then claim. Business debts also carry statutory interest and £40 to £100 compensation.Read the guide
- How to collect an unpaid invoice in the USNo federal law adds interest to a private invoice, so your contract sets the late fee. Remind, send a demand letter, then small claims or a lien.Read the guide
- What should my terms and conditions say? (UK small business)What you supply, the price and when it is paid, deposits, cancellation and liability, fair to consumers and reasonable to businesses under UK law.Read the guide
- What should a small business contract include in the US?Scope, price and payment terms, change orders, a liability cap, warranties, cancellation rights, governing law, and the notices your state requires.Read the guide
Free lessons LEO is part of
- Deposits, no-show fees and course packages: what can I actually keep?Booking terms only hold if clients see them before booking, they are fair, and they respect the rules on cancellations, courses, memberships and prices.Read the lesson
- A client has reacted, been burned or had a filler complication: what do I do today?The first hours after a reaction, burn or injectable complication decide the client's outcome and whether your insurance responds, so act in the right order and admit nothing.Read the lesson
- Memberships, auto-renewals and no-show fees: will my terms hold up?Memberships, deposits and no-show fees are lawful when the client agrees to clear terms up front, and auto-renewal laws spell out how sign-up and cancellation must work.Read the lesson
- A client was burned, reacted or had an injectable complication: what do I do today?The first hours after a burn, reaction or injectable complication decide the client's outcome and whether your insurance responds, so act in order and admit nothing.Read the lesson
- Winning or losing a contract when the cleaners come with itWhen a cleaning contract changes hands, TUPE usually moves the cleaners with it on their existing terms and history, so your bid, your timetable and the contract all have to allow for them.Read the lesson
- The janitorial contract clauses that decide whether an account makes moneyEscalation, termination, indemnity, insurance and payment terms decide an account's margin long after the bid, and recurring residential plans carry their own auto-renewal rules.Read the lesson
Which plans include Contracts & Disputes
Scale includes all sixteen specialists. On Starter you choose three to work with ALEX, and on Growth nine, and you can swap any time. LEO shares one memory of your business with the rest of the team, so you only explain things once.
Questions owners ask
What does Greymill's Contracts & Disputes specialist do?+
LEO is Greymill's Contracts & Disputes specialist. Contracts and terms protect you. LEO checks them before you sign. Contracts, terms, disputes and protecting your business name, logo and ideas.
When should I ask LEO?+
Someone has sent you a contract and you do not want to sign blind. A client will not pay and you want to know your options. You need terms and conditions that actually protect you.
Which Greymill plans include Contracts & Disputes?+
Scale includes all sixteen specialists. On Starter you choose three to work with ALEX, and on Growth nine, and you can swap any time.
Can LEO send emails or file anything for me?+
Not on its own. Nothing is sent unless you press Send, Greymill only changes your books when you press Approve and never makes a payment, and it files nothing unless you send it yourself. Where a matter needs a regulated professional to sign it off, Greymill says so and tells you exactly what to take to them.
Is there a free trial?+
Yes. Every plan starts with a 7-day free trial on full Scale access, no card needed, so you can try LEO with the whole team.
The rest of the team
- ALEX, Ask AnythingMeet ALEX
- AVA, StrategyMeet AVA
- ELLA, Daily OperationsMeet ELLA
- JAMES, Big ProjectsMeet JAMES
- THEO, TechnologyMeet THEO
- GRACE, Staff & HRMeet GRACE
- MAYA, Cash & ProfitMeet MAYA
- MARCUS, Tax & BookkeepingMeet MARCUS
- FELIX, Loans & FundingMeet FELIX
- DARA, Data & AnalyticsMeet DARA
- NINA, MarketingMeet NINA
- LUKE, WritingMeet LUKE
- COLE, Sales & QuotesMeet COLE
- BLAKE, CoachingMeet BLAKE
- IVY, Rules & LicensingMeet IVY