When to ask ELLA
- The same mistake keeps happening and you want a process that prevents it.
- You are choosing or renegotiating with a supplier.
- Work is getting done but it feels chaotic.
What owners ask ELLA
- Jobs keep getting quoted late because they sit in my inbox. Design me a process that stops that without adding software.
- Walk me through how to run a supplier review, and what I should be asking for.
- The same mistake has happened three times this month. Help me build a check that catches it.
Quick asks in the app
- Write a step by step guide for a job we repeat
- Stop the same mistake happening again
- Review my suppliers
Not for ELLA: Big jobs that run for weeks, like a fit-out or a move. That is JAMES.
Works alongside
- JAMES, Big ProjectsBig jobs that run for weeks: the plan, the timeline and who does what.Meet JAMES
- THEO, TechnologySoftware choices, systems and getting your tools to work together.Meet THEO
Guides for this work
- How to keep track of licences, certificates and renewals in the UKList every date that can lapse, from Companies House and VAT to employers' liability cover and Gas Safe, then give each an owner and two reminders.Read the guide
- How to keep track of licenses, permits and renewals in the USList every federal, state and local deadline once, with its due date, owner and reminder: tax filings first, then licenses, permits and insurance.Read the guide
- How to chase an unpaid invoice in the UKRemind, set a deadline, send a letter before action, then claim. Business debts also carry statutory interest and £40 to £100 compensation.Read the guide
- How to collect an unpaid invoice in the USNo federal law adds interest to a private invoice, so your contract sets the late fee. Remind, send a demand letter, then small claims or a lien.Read the guide
Which plans include Daily Operations
Scale includes all sixteen specialists. On Starter you choose three to work with ALEX, and on Growth nine, and you can swap any time. ELLA shares one memory of your business with the rest of the team, so you only explain things once.
Questions owners ask
What does Greymill's Daily Operations specialist do?+
ELLA is Greymill's Daily Operations specialist. Tightens the day to day so delivery stops eating your week. How the business runs every week: jobs, processes, suppliers, stock and complaints.
When should I ask ELLA?+
The same mistake keeps happening and you want a process that prevents it. You are choosing or renegotiating with a supplier. Work is getting done but it feels chaotic.
Which Greymill plans include Daily Operations?+
Scale includes all sixteen specialists. On Starter you choose three to work with ALEX, and on Growth nine, and you can swap any time.
Can ELLA send emails or file anything for me?+
Not on its own. Nothing is sent unless you press Send, Greymill only changes your books when you press Approve and never makes a payment, and it files nothing unless you send it yourself. Where a matter needs a regulated professional to sign it off, Greymill says so and tells you exactly what to take to them.
Is there a free trial?+
Yes. Every plan starts with a 7-day free trial on full Scale access, no card needed, so you can try ELLA with the whole team.
The rest of the team
- ALEX, Ask AnythingMeet ALEX
- AVA, StrategyMeet AVA
- JAMES, Big ProjectsMeet JAMES
- THEO, TechnologyMeet THEO
- GRACE, Staff & HRMeet GRACE
- MAYA, Cash & ProfitMeet MAYA
- MARCUS, Tax & BookkeepingMeet MARCUS
- FELIX, Loans & FundingMeet FELIX
- DARA, Data & AnalyticsMeet DARA
- NINA, MarketingMeet NINA
- LUKE, WritingMeet LUKE
- COLE, Sales & QuotesMeet COLE
- BLAKE, CoachingMeet BLAKE
- LEO, Contracts & DisputesMeet LEO
- IVY, Rules & LicensingMeet IVY