When to ask GRACE
- You are about to hire and want the role and the process right.
- Someone is underperforming and you need to handle it properly.
- You need a policy, a contract of employment or an onboarding plan.
What owners ask GRACE
- I want to hire my first employee rather than another subcontractor. What changes for me, and what do I need in place before day one?
- Someone on my team is underperforming. Walk me through handling it properly, step by step.
- Write me a job advert for this role that will actually attract the right person.
Quick asks in the app
- Draft me a job description
- Draft an employment contract
- Handle a staff performance problem
Not for GRACE: A legal claim by or against an employee. That is LEO.
Works alongside
- LEO, Contracts & DisputesContracts, terms, disputes and protecting your business name, logo and ideas.Meet LEO
- MARCUS, Tax & BookkeepingTax returns, bookkeeping and what you can claim.Meet MARCUS
Guides for this work
- What do I need to do to hire my first employee in the UK?Check the right to work, register for PAYE, insure, give written terms on day one, pay the minimum wage and enrol them in a workplace pension.Read the guide
- What do I need to do to hire my first employee in the US?Get an EIN and state payroll accounts, buy workers' comp where required, complete Forms I-9 and W-4, report the hire, then pay and withhold correctly.Read the guide
Free lessons GRACE is part of
- Commission-only stylists, self-employed barbers and card tips: am I breaking the law?How you pay and organise your team decides whether they are workers owed the minimum wage and holiday pay, and in Great Britain the tips law covers every tip your workers receive, card tips included.Read the lesson
- Commission stylists, '1099' stylists and booth renters: am I underpaying or misclassifying?A booth renter must really run their own business, and every commission employee needs a minimum wage and overtime check each workweek.Read the lesson
- Paying cleaners for every minute the minimum wage countsTravel between houses, unpaid set-up minutes, uniform deductions and the wrong kind of holiday pay are how cleaning firms underpay without meaning to.Read the lesson
- HMRC says VAT is due on the whole fee, and a cleaner says she was a workerA domestic cleaning agency or app that sets the price, takes the money and promises the clean is usually the principal and often the employer, whatever the paperwork says, and the VAT and pay bills follow.Read the lesson
- Paying cleaners right for drive time, per-house pay and overtimeDrive time between houses, flat per-house pay, state minimums and pay-frequency rules are where cleaning businesses underpay without meaning to.Read the lesson
- Our cleaners are on 1099s and someone is asking whether they are really employeesPaying your own cleaners as independent contractors, or running cleaning teams as franchisees or app workers, can fail state and federal tests and bring back payroll tax, wages and penalties.Read the lesson
Which plans include Staff & HR
Scale includes all sixteen specialists. On Starter you choose three to work with ALEX, and on Growth nine, and you can swap any time. GRACE shares one memory of your business with the rest of the team, so you only explain things once.
Questions owners ask
What does Greymill's Staff & HR specialist do?+
GRACE is Greymill's Staff & HR specialist. Hiring, staff contracts and the awkward people conversations, handled properly. Your staff: hiring, contracts, pay, leave and handling problems properly.
When should I ask GRACE?+
You are about to hire and want the role and the process right. Someone is underperforming and you need to handle it properly. You need a policy, a contract of employment or an onboarding plan.
Which Greymill plans include Staff & HR?+
Scale includes all sixteen specialists. On Starter you choose three to work with ALEX, and on Growth nine, and you can swap any time.
Can GRACE send emails or file anything for me?+
Not on its own. Nothing is sent unless you press Send, Greymill only changes your books when you press Approve and never makes a payment, and it files nothing unless you send it yourself. Where a matter needs a regulated professional to sign it off, Greymill says so and tells you exactly what to take to them.
Is there a free trial?+
Yes. Every plan starts with a 7-day free trial on full Scale access, no card needed, so you can try GRACE with the whole team.
The rest of the team
- ALEX, Ask AnythingMeet ALEX
- AVA, StrategyMeet AVA
- ELLA, Daily OperationsMeet ELLA
- JAMES, Big ProjectsMeet JAMES
- THEO, TechnologyMeet THEO
- MAYA, Cash & ProfitMeet MAYA
- MARCUS, Tax & BookkeepingMeet MARCUS
- FELIX, Loans & FundingMeet FELIX
- DARA, Data & AnalyticsMeet DARA
- NINA, MarketingMeet NINA
- LUKE, WritingMeet LUKE
- COLE, Sales & QuotesMeet COLE
- BLAKE, CoachingMeet BLAKE
- LEO, Contracts & DisputesMeet LEO
- IVY, Rules & LicensingMeet IVY